This Privacy Policy explains what personal data 3ptti collects, why we collect it, how it is processed and stored, and the rights you hold as a user of our platform.
These cards summarise our approach. The full policy sections below govern all data handling on the 3ptti platform.
3ptti ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the 3ptti online gaming platform (the "Platform"). This Privacy Policy ("Policy") describes in plain terms how we collect, use, store, disclose and protect personal data in connection with your use of the Platform.
This Policy applies to all users of the Platform, regardless of their location. It supplements, and should be read together with, the Terms & Conditions. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy.
3ptti operates as an international online gaming platform. This Policy does not constitute legal advice regarding data protection compliance under any specific national framework, including Pakistani law. Users in Pakistan should note that there is no single comprehensive data protection statute in Pakistan comparable to some international frameworks; however, 3ptti applies data handling standards consistent with established international data protection principles.
The following terms are used throughout this Policy with the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, email address, device identifier, or payment details. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | 3ptti, which determines the purposes and means of processing your personal data. |
| "Data Processor" | A third party that processes personal data on behalf of 3ptti under a contractual arrangement. |
| "KYC Data" | Identity and age-verification documents submitted during the Know Your Customer process, including CNIC, passport, proof of address and biometric data. |
| "Cookies" | Small data files stored on your device that help the Platform function correctly, remember preferences and support analytics. |
| "User" / "you" | Any individual who accesses or uses the Platform, whether registered or not. |
3ptti collects personal data in several categories depending on how you interact with the Platform. The following table sets out the categories of data collected and the context in which each category arises:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, CNIC or passport number | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address | Registration & account updates |
| Financial Data | Deposit and withdrawal history, payment method type (not full card numbers), transaction amounts in PKR or other currency | Deposits, withdrawals, KYC |
| KYC Documents | CNIC scan, passport copy, proof of address document, selfie or liveness image | Identity verification process |
| Account Activity Data | Login history, bet records, game session data, bonus usage, balance history | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system, screen resolution, session duration | Automatic collection during site use |
| Communications Data | Support ticket content, chat transcripts, email correspondence | Customer support interactions |
| Preference Data | Language preference, notification settings, responsible gambling limit choices | Account settings and platform use |
3ptti collects personal data through the following primary channels:
3ptti processes personal data on the following legal bases, consistent with internationally recognised data protection principles:
3ptti uses personal data for the following purposes:
3ptti engages third-party Data Processors to assist in operating the Platform. These include payment processing providers, identity verification and KYC services, fraud detection systems, cloud infrastructure providers, and customer support technology platforms. All third-party processors are subject to contractual confidentiality and data security obligations and are permitted to use your data only for the specific purpose for which they are engaged.
3ptti may disclose personal data to competent authorities, licensing bodies, courts or law enforcement agencies where required by applicable law, a valid court order, or in connection with AML compliance obligations. We will notify you of such disclosures unless legally prohibited from doing so.
In the event of a merger, acquisition, restructure or sale of all or part of 3ptti's business, personal data held by 3ptti may form part of the transferred assets. You will be notified prior to your personal data being transferred to or becoming subject to a different privacy policy as a result of such a transaction.
3ptti does not sell, rent, license or otherwise commercially transfer your personal data to any third party for that party's own marketing or commercial purposes.
When you make deposits or withdrawals, transaction data — including the payment method type, transaction reference, amount and timestamp — is recorded in your Account transaction history. This data is used for account management, withdrawal processing, KYC compliance and fraud prevention.
3ptti's cashier guide references familiar Pakistani payment channels including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah as contextual references for Pakistani users. These payment method names are referenced purely as familiarity indicators; none of these providers endorse gambling, confirm support for gambling transactions on this Platform, or have any affiliation with 3ptti. Users must verify current payment method availability in the live cashier before initiating any transaction.
Cookies are small data files placed on your device when you visit the Platform. They are widely used to make websites function efficiently, remember user preferences and provide analytical information to platform operators.
You can manage or disable non-essential cookies through your browser settings or through the Platform's cookie preference centre where available. Please note that disabling essential cookies may impair or prevent your ability to use the Platform. Browser-based cookie controls vary by browser — consult your browser's help documentation for specific instructions.
Personal data is retained only for as long as necessary to fulfil the purposes described in this Policy, comply with applicable legal and regulatory obligations, and resolve disputes or enforce agreements. The following general retention framework applies:
| Data Category | Typical Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + minimum 5 years post-closure | AML & licensing obligations |
| KYC Documents | Duration of account + minimum 5 years post-closure | Regulatory & legal obligation |
| Financial Transaction Records | Minimum 5 years from transaction date | AML & audit requirements |
| Support Communications | 3 years from last interaction | Dispute resolution & service improvement |
| Technical & Log Data | Up to 12 months | Security monitoring & fraud detection |
| Marketing Preference Data | Until consent withdrawn or account closed | Consent |
On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
3ptti implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
While 3ptti takes all reasonable steps to secure personal data, no online platform can guarantee absolute security. You also have a responsibility to maintain the security of your own account by using a strong, unique password, enabling any available two-factor authentication, and not sharing your credentials with third parties.
Subject to applicable legal and regulatory constraints (including AML retention obligations), you hold the following rights in relation to your personal data held by 3ptti. To exercise any of these rights, contact us through the support channels listed in Section 17.
The 3ptti Platform is strictly restricted to individuals who are at least 18 years of age, or the higher minimum age required by the operator/license jurisdiction. We do not knowingly collect personal data from individuals below this minimum age threshold.
If we become aware that personal data has been collected from a minor — including through a fraudulent registration — we will take immediate steps to close the associated account, delete the relevant personal data in accordance with applicable requirements, and where appropriate refer the matter to relevant authorities.
If you are a parent or guardian and believe that a minor has registered on the Platform using your or their own details, please contact our support team immediately using the channels in Section 17.
3ptti operates as an internationally accessible platform and engages service providers that may process personal data in jurisdictions outside your own. Where personal data is transferred across borders, 3ptti takes steps to ensure that appropriate safeguards are in place to maintain the confidentiality and security of such data consistent with the standards described in this Policy.
Users in Pakistan should be aware that their personal data may be processed outside of Pakistan on servers or by service providers located in other jurisdictions. By using the Platform, you acknowledge this international processing.
The Platform may reference third-party services in contextual or informational content — for example, familiar Pakistani payment channels such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are mentioned as payment reference context only. These references do not constitute links to or integrations with those providers' own data systems, and do not imply that those providers endorse 3ptti or confirm support for gambling transactions.
3ptti is not responsible for the privacy practices of third-party payment processors or any other external service providers accessed through the Platform. Each third-party processor's own privacy policy governs how they handle data received in the course of providing their services.
3ptti reserves the right to amend this Privacy Policy at any time. When material changes are made — such as changes to the categories of data collected, the purposes for which data is used, or the rights available to users — we will notify you by email to the address registered on your account and/or by a prominent notice on the Platform, prior to the changes taking effect.
The "Last Updated" date shown at the top of this page reflects the date of the most recent revision. Your continued use of the Platform following the effective date of any changes constitutes acceptance of the revised Policy. If you do not agree with the revised Policy, you should discontinue use of the Platform and may request account closure.
If you wish to exercise any of your data rights, raise a privacy concern, submit a data subject access request, or make a complaint about how 3ptti handles your personal data, please use the following contact channels:
Response Timeframe: We aim to acknowledge all privacy enquiries and data rights requests within 72 hours of receipt and to provide a full response within 30 calendar days. Complex requests involving significant volumes of data may require up to 60 days; you will be notified if this applies.
Do not send sensitive documents (CNIC, passport scans, bank statements) by email. Use the Platform's designated secure HTTPS verification portal for all document uploads. Legitimate support staff will never request your password or full banking credentials.
Understanding how your data is handled is an important part of using any platform responsibly. Now that you're informed, explore the rest of what 3ptti offers — from cricket and PSL betting to live casino and a full loyalty programme.
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